Missed alerts
A single app alert can be easy to miss when a family member is asleep, driving or unavailable.
Aged care and NDIS home safety alerts
Smart safety alerts for seniors and independent living
For seniors, people living with disability, families and care providers. Installed safety devices, app alerts, remote health checks and optional escalation backup in one calm home safety service.
Installed and configured
Consent-led verification
Remote health oversight
000 remains the emergency pathway
Problem
Independent living should not depend on someone noticing too late.
Many seniors and people living with disability want to live independently, but families and care providers worry about missed alerts, delayed response and device reliability.
Delayed response
Families and providers need a clearer response pathway when something happens at home.
Device reliability
Remote device health checks help reduce silent issues with panel, sensor or connection status.
Consent and privacy
Event-based verification needs consent from the resident or authorised representative.
Solution
A home safety service, not just another device.
HushCare combines installed wireless devices, nominated contacts, remote checks and optional escalation support into one home safety alert service.
Wireless safety control panel
A discreet home safety hub configured around the resident, property and nominated response contacts.
Panic button
A simple help request trigger for seniors, people living with disability, families and support teams.
PIR camera event verification
Event-based image context helps contacts understand what happened before deciding the next action.
App alerts
Alerts can be sent to nominated family members, carers or provider contacts through the configured app.
Remote device health checks
Panel, sensor and connection health can be checked remotely to reduce silent device issue risk.
Escalation options
Add AI-assisted phone or SMS escalation, or professional monitoring backup on selected plans.
Installed safety pack
Real home safety equipment, presented as one calm service.
The standard HushCare setup includes a control panel, panic button options and PIR camera event verification. The exact equipment mix is confirmed after the home assessment.
Consent and suitability
Camera or image verification is event-based and requires consent from the resident or authorised representative. Additional devices may be recommended depending on the home, support context and selected plan.
Control panel
A discreet home safety hub configured around the home, contacts and selected response pathway.
PIR camera
Event-based visual context for nominated contacts, used only with resident or authorised consent.
Wall panic button
A fixed help request point for common home areas where a simple press needs to notify contacts.
Wearable panic button
A wearable option that keeps the help request trigger close when moving around the home.
Choose the response level that matches the home.
Pricing is confirmed after the free safety assessment, because the home, response contacts, location and support context matter.
1App alert
2AI call/SMS
3Monitoring backup
Start with nominated contacts, then add stronger escalation or partner-backed monitoring where the care context needs it.
$0 upfront equipment cost
Lower-risk family setup
Essential Family Alert
From $129/month
Equipment is included as part of the 24-month service plan with $0 upfront equipment cost.
For families who want app-based safety alerts, professional setup and remote device health checks.
Response pathway
App alert
Family/carer contact
Remote health check
- Wireless safety control panel
- Panic button
- 1 PIR camera for event-based verification
- App alert setup
- Family/carer notification setup
- Remote device health check
- Professional installation included
- 24-month service plan
This plan does not include professional monitoring. Alerts are sent to nominated family members or carers.
Discuss this planMost popular
Missed-alert escalation
Smart AI Response
From $169/month
Equipment is included as part of the 24-month service plan with $0 upfront equipment cost.
For families and providers who need stronger alert escalation and response coordination.
Response pathway
App alert
AI call/SMS
Multiple contacts
- Everything in Essential Family Alert
- AI-assisted alert classification
- Automated voice call / SMS escalation
- Multiple contact escalation
- Incident confirmation log
- Monthly device and activity report
- Family, support coordinator and provider setup
AI-assisted response supports alert coordination but does not replace emergency services.
Discuss this planMonitoring backup
Higher-risk provider backup
Professional Backup
From $269/month
Equipment is included as part of the 24-month service plan with $0 upfront equipment cost.
For higher-risk care environments that need professional monitoring backup.
Response pathway
App alert
AI call/SMS
Monitoring backup
- Everything in Smart AI Response
- Professional monitoring centre backup through selected partners
- Alarm escalation support
- Event verification support where available
- Provider-level reporting
- Higher-risk and provider-managed care settings
Availability depends on location and monitoring partner. Professional monitoring may be delivered through a third-party monitoring partner.
Discuss this planPricing is indicative and subject to home assessment, equipment requirements, location and selected response options.
For care organisations
Partner with HushCare
For NDIS providers, aged care providers, support coordinators and community care organisations that want to offer managed home safety alerts to their clients.
Partner pricing and referral benefits are available on request.
Become a HushCare partner- Support safer independent living for suitable clients
- Offer a managed safety alert service without building your own technology
- Access referral or partner benefits
- Use client-level device health and activity reporting on selected plans
- Add optional AI-assisted escalation or professional monitoring backup
- Support families, carers and provider response pathways
From assessment to response coordination in four practical steps.
The workflow is designed to be understandable for families while still giving care providers a structured pathway.
1
Assess
We review the home, resident consent, support context and response contacts.
2
Install
We install and configure the wireless safety pack around the home.
3
Connect
Alerts go to nominated family members, carers or provider contacts.
4
Escalate
Optional AI escalation or professional monitoring backup can be added.
Who it helps
Built for families, support teams and providers.
HushCare speaks to the people making the decision and the teams who may manage response.
Families
For adult children and relatives who need clearer alerts, contact pathways and confidence that devices are still working.
- Fast app alerts
- Multiple contacts
- Less uncertainty at night
NDIS and disability support
For participants and support teams who need a practical alert layer that supports independent living and documented response.
- Consent-led verification
- Activity and incident context
- Escalation setup by need
Aged care and providers
For care teams needing a more structured safety workflow across homes, contacts, reporting and monitoring partners.
- Provider-ready reporting
- Device health visibility
- Monitoring backup options
Explore
Find the HushCare pathway that matches your use case.
Explore the main service pages for families, aged care providers, NDIS providers and location-based enquiries.
personal alarm for elderly Australians
For families comparing personal alarm options for ageing at home.
panic button alerts for seniors
Simple home alert trigger with clearer response contacts.
aged care safety alert system
For aged care clients, families and providers.
NDIS safety alert system
Response coordination for independent living and disability support.
AI-assisted alert escalation
Optional automated phone, SMS and response logging.
professional monitoring backup
Selected-plan backup through monitoring partners where available.
smart safety alerts in Melbourne
Melbourne service area for families and providers.
Trustworthy safety technology has to respect the home it is placed in.
HushCare is designed for response coordination, not medical claims. Professional monitoring is optional and partner dependent.
Consent-led verification
PIR camera verification is event-based and requires consent from the resident or authorised representative.
Not a medical device
HushCare supports home safety alerts and response coordination. It is not a medical device and does not replace emergency services. In an emergency, always call 000.
Monitoring transparency
Professional monitoring is only available on selected plans and may use a third-party monitoring partner.
Assessment before setup
The home, contacts, location and care setting are reviewed before plan and installation recommendations.
FAQ
Questions families and providers often ask.
The service language is intentionally direct so families, participants and providers can make an informed enquiry.
Is HushCare a medical alarm?
HushCare is a home safety alert and response coordination service. It is not a medical device.
Does HushCare replace emergency services?
No. HushCare does not replace emergency services. In an emergency, always call 000.
Who receives the alerts?
Alerts can be sent to nominated family members, carers, providers or monitoring partners depending on the selected plan.
Does Essential Family Alert include professional monitoring?
No. Essential Family Alert sends alerts to nominated family members or carers. Professional monitoring backup is only available on selected plans.
What equipment is included?
The standard pack includes a wireless safety panel, panic button and one PIR camera. Additional devices may be available after assessment.
Is the camera always recording?
No. Camera verification is event-based and should only be used with consent from the resident or authorised representative.
Why is there a 24-month service plan?
HushCare includes professional setup, safety alert equipment, remote device health checks and ongoing service support. The $0 upfront equipment option is provided as part of a 24-month service plan.
Is the equipment free?
The equipment is included as part of the 24-month service plan with $0 upfront equipment cost. It is not a standalone free hardware offer.
Can care providers partner with HushCare?
Yes. HushCare can work with NDIS providers, aged care providers, support coordinators and community care organisations. Partner pricing and referral benefits are available on request.
Can HushCare be used for NDIS participants?
HushCare may support independent living and safety alert coordination for NDIS participants, depending on individual needs, plan goals, provider requirements and funding circumstances.
Can HushCare be used for aged care clients?
HushCare may support safer independent living for aged care clients, depending on individual needs, assessment outcomes and provider requirements.
What happens if no one responds to an alert?
Depending on the selected plan, alerts may be escalated to additional contacts, AI-assisted phone or SMS notifications, or a professional monitoring partner where available.
Book a free safety assessment
We will use your details to understand the home setup, response contacts and whether HushCare is suitable.
Assessment before recommendation
Plan matched to risk and support setting
No obligation after the enquiry
No upfront equipment cost on eligible service plans