Optional escalation for missed alerts
HushCare's optional AI-assisted escalation helps coordinate safety alerts through automated phone, SMS and response logging for families, carers and providers.
Pricing is confirmed after the free safety assessment, because the home, response contacts, location and support context matter.
Start with nominated contacts, then add stronger escalation or partner-backed monitoring where the care context needs it.
Lower-risk family setup
From $49/month
For families who want app-based alerts and professional setup.
Response pathway
Does not include professional monitoring.
Discuss this planMissed-alert escalation
From $89/month
For families and providers who need stronger alert escalation.
Response pathway
AI-assisted response does not replace emergency services.
Discuss this planHigher-risk provider backup
From $129/month
For higher-risk care environments needing monitoring backup.
Response pathway
Availability depends on location and monitoring partner.
Discuss this planWe will use your details to understand the home setup, response contacts and whether HushCare is suitable.
AI-assisted escalation supports alert coordination by helping classify alerts, trigger automated phone or SMS follow-up and record response status.
If an alert needs follow-up, automated voice call or SMS escalation can notify additional nominated contacts according to the agreed pathway.
Escalation can move through more than one family, carer or provider contact so the alert is less dependent on one person seeing an app notification.
Selected plans can include confirmation logs and monthly device and activity reports for families or providers.
AI-assisted response supports alert coordination but does not replace emergency services or professional clinical judgment. In an emergency, always call 000.
HushCare is a home safety alert and response coordination service. It supports communication, consent-led verification and device oversight, but it is not a medical device.
Built for Australian families, aged care providers, NDIS providers and independent living contexts.
HushCare supports home safety alerts and response coordination. It is not a medical device and does not replace emergency services. In an emergency, always call 000.
PIR camera verification is event-based and requires consent from the resident or authorised representative.
Professional monitoring is selected-plan only and may be delivered by a third-party monitoring partner.
The equipment is only one part of the service. Setup, consent, contacts and remote device health checks are what make the safety layer more practical.
A discreet home safety hub configured around the resident, property and contacts.
A simple help request trigger for seniors and people living with disability.
Event-based image context for nominated contacts, used with consent.
Family/carer notifications and remote device health checks for reliability.
HushCare supports home safety alerts and response coordination. It is not a medical device and does not replace emergency services. In an emergency, always call 000.
FAQ
Clear answers before a safety assessment.
HushCare is a home safety alert and response coordination service. It is not a medical device.
No. HushCare does not replace emergency services. In an emergency, always call 000.
Alerts can be sent to nominated family members, carers, providers or monitoring partners depending on the selected plan.
Professional monitoring is only available on selected plans and may be delivered through a third-party monitoring partner.
The standard pack includes a wireless safety panel, panic button and one PIR camera. Additional devices may be available after assessment.
No. Camera verification is event-based and should only be used with consent from the resident or authorised representative.
The $0 upfront equipment option is based on a 24-month service plan.
HushCare may support independent living and safety alert coordination for NDIS participants, depending on individual needs, plan goals, provider requirements and funding circumstances.
HushCare may support safer independent living for aged care clients, depending on individual needs, assessment outcomes and provider requirements.
Depending on the selected plan, alerts may be escalated to additional contacts, AI-assisted phone or SMS notifications, or a professional monitoring partner where available.