HushCare

For families supporting ageing at home

Personal alarm for elderly Australians living independently

HushCare helps elderly Australians stay connected to nominated family members or carers through a wireless home safety alert system with panic button, PIR camera event verification, app alerts and optional escalation.

Installed safety pack

Equipment, contacts and escalation configured as one service.

The standard safety pack combines installed equipment with nominated contacts, remote checks and consent-led verification.

Wireless home safety control panel
Wall or wearable panic button options
PIR camera event verification with consent
Remote device health checks
HushCare safety pack with control panel, PIR camera and panic buttons

A good enquiry starts with honest fit.

HushCare can support ageing at home, but suitability depends on the home, resident consent, contacts and assessment outcome.

Good fit when

  • An elderly parent wants to keep living at home with clearer family or carer alerts.
  • Nominated contacts need app notifications and a practical escalation pathway.
  • The family wants installed setup, remote health checks and event-based verification with consent.

May not be right when

  • You need a medical device or clinical monitoring service.
  • You need a formal emergency dispatch service with defined response-time commitments.
  • The resident or authorised representative does not consent to event-based verification.

Designed to make response coordination clearer.

Installed, not just posted

HushCare is configured around the home, resident consent and nominated contacts rather than treated as a generic device sale.

Response coordination

Alerts can be routed to family members, carers, providers or selected backup partners depending on the plan.

Clear limitations

HushCare is not a medical device and does not replace emergency services. In an emergency, always call 000.

Assessment pathway

1

Assess the home, resident consent and response contacts

2

Install the control panel, panic button and PIR camera where suitable

3

Configure app alerts for family, carers or provider contacts

4

Add AI-assisted escalation or monitoring backup where the plan includes it

Free safety assessment

Check whether HushCare fits this home and response pathway.

We will review the home setup, consent, contacts, selected plan and escalation needs before recommending installation.

Book a free safety assessment

Choose the response level that matches the home.

Pricing is confirmed after the free safety assessment, because the home, response contacts, location and support context matter.

1App alert
2AI call/SMS
3Monitoring backup

Start with nominated contacts, then add stronger escalation or partner-backed monitoring where the care context needs it.

$0 upfront equipment cost

Lower-risk family setup

Essential Family Alert

From $129/month

Equipment is included as part of the 24-month service plan with $0 upfront equipment cost.

For families who want app-based safety alerts, professional setup and remote device health checks.

Response pathway

App alert
Family/carer contact
Remote health check
  • Wireless safety control panel
  • Panic button
  • 1 PIR camera for event-based verification
  • App alert setup
  • Family/carer notification setup
  • Remote device health check
  • Professional installation included
  • 24-month service plan

This plan does not include professional monitoring. Alerts are sent to nominated family members or carers.

Discuss this plan
Most popular

Missed-alert escalation

Smart AI Response

From $169/month

Equipment is included as part of the 24-month service plan with $0 upfront equipment cost.

For families and providers who need stronger alert escalation and response coordination.

Response pathway

App alert
AI call/SMS
Multiple contacts
  • Everything in Essential Family Alert
  • AI-assisted alert classification
  • Automated voice call / SMS escalation
  • Multiple contact escalation
  • Incident confirmation log
  • Monthly device and activity report
  • Family, support coordinator and provider setup

AI-assisted response supports alert coordination but does not replace emergency services.

Discuss this plan
Monitoring backup

Higher-risk provider backup

Professional Backup

From $269/month

Equipment is included as part of the 24-month service plan with $0 upfront equipment cost.

For higher-risk care environments that need professional monitoring backup.

Response pathway

App alert
AI call/SMS
Monitoring backup
  • Everything in Smart AI Response
  • Professional monitoring centre backup through selected partners
  • Alarm escalation support
  • Event verification support where available
  • Provider-level reporting
  • Higher-risk and provider-managed care settings

Availability depends on location and monitoring partner. Professional monitoring may be delivered through a third-party monitoring partner.

Discuss this plan

Pricing is indicative and subject to home assessment, equipment requirements, location and selected response options.

For care organisations

Partner with HushCare

For NDIS providers, aged care providers, support coordinators and community care organisations that want to offer managed home safety alerts to their clients.

Partner pricing and referral benefits are available on request.

Become a HushCare partner
  • Support safer independent living for suitable clients
  • Offer a managed safety alert service without building your own technology
  • Access referral or partner benefits
  • Use client-level device health and activity reporting on selected plans
  • Add optional AI-assisted escalation or professional monitoring backup
  • Support families, carers and provider response pathways

Book a free safety assessment

We will use your details to understand the home setup, response contacts and whether HushCare is suitable.

Assessment before recommendation
Plan matched to risk and support setting
No obligation after the enquiry
No upfront equipment cost on eligible service plans

Assessment request

Match the service to the home.

Share the resident context, suburb and preferred response level. We will confirm the best setup before any installation.

No obligation
Required fields are marked
Not for emergencies

By submitting, you acknowledge our Privacy Policy. Please do not include medical records or sensitive clinical details in this enquiry.

Why families look for personal alarms

Many families want an elderly parent to keep living at home, but worry about missed alerts, delayed response and whether the equipment is still working when it matters.

  • Support independent living without turning the home into a hospital setting
  • Help nominated contacts know sooner when a panic button is pressed
  • Reduce uncertainty with remote device health checks

How HushCare supports home safety alerts

The service combines a wireless safety panel, panic button, event-based PIR camera verification, app notifications and response coordination. HushCare is not a medical alarm and is not a medical device.

What equipment is included

The standard pack includes a wireless safety panel, panic button and one PIR camera. Additional devices can be discussed after the home assessment.

Who receives the alerts

Alerts can be sent to nominated family members, carers or providers depending on the selected plan and setup. Optional escalation can help notify additional contacts if the first alert is missed.

Family alerts and professional monitoring

Family and carer alerts are designed for nominated contacts. Professional monitoring backup is only available on selected plans and may be delivered through a third-party monitoring partner.

Clear about what HushCare does and does not do.

HushCare is a home safety alert and response coordination service. It supports communication, consent-led verification and device oversight, but it is not a medical device.

Australian service focus

Built for Australian families, aged care providers, NDIS providers and independent living contexts.

Not a medical device

HushCare supports home safety alerts and response coordination. It is not a medical device and does not replace emergency services. In an emergency, always call 000.

Consent-led verification

PIR camera verification is event-based and requires consent from the resident or authorised representative.

Optional backup only

Professional monitoring is selected-plan only and may be delivered by a third-party monitoring partner.

A simple safety pack, configured around real response contacts.

The equipment is only one part of the service. Setup, consent, contacts and remote device health checks are what make the safety layer more practical.

Wireless safety panel

A discreet home safety hub configured around the resident, property and contacts.

Panic button

A simple help request trigger for seniors and people living with disability.

PIR camera event verification

Event-based image context for nominated contacts, used with consent.

App alerts and health checks

Family/carer notifications and remote device health checks for reliability.

HushCare supports home safety alerts and response coordination. It is not a medical device and does not replace emergency services. In an emergency, always call 000.

FAQ

Questions families and providers often ask.

Clear answers before a safety assessment.

Is HushCare a medical alarm?

HushCare is a home safety alert and response coordination service. It is not a medical device.

Does HushCare replace emergency services?

No. HushCare does not replace emergency services. In an emergency, always call 000.

Who receives the alerts?

Alerts can be sent to nominated family members, carers, providers or monitoring partners depending on the selected plan.

Does Essential Family Alert include professional monitoring?

No. Essential Family Alert sends alerts to nominated family members or carers. Professional monitoring backup is only available on selected plans.

What equipment is included?

The standard pack includes a wireless safety panel, panic button and one PIR camera. Additional devices may be available after assessment.

Is the camera always recording?

No. Camera verification is event-based and should only be used with consent from the resident or authorised representative.

Why is there a 24-month service plan?

HushCare includes professional setup, safety alert equipment, remote device health checks and ongoing service support. The $0 upfront equipment option is provided as part of a 24-month service plan.

Is the equipment free?

The equipment is included as part of the 24-month service plan with $0 upfront equipment cost. It is not a standalone free hardware offer.

Can care providers partner with HushCare?

Yes. HushCare can work with NDIS providers, aged care providers, support coordinators and community care organisations. Partner pricing and referral benefits are available on request.

Can HushCare be used for NDIS participants?

HushCare may support independent living and safety alert coordination for NDIS participants, depending on individual needs, plan goals, provider requirements and funding circumstances.

Can HushCare be used for aged care clients?

HushCare may support safer independent living for aged care clients, depending on individual needs, assessment outcomes and provider requirements.

What happens if no one responds to an alert?

Depending on the selected plan, alerts may be escalated to additional contacts, AI-assisted phone or SMS notifications, or a professional monitoring partner where available.