Melbourne service area
HushCare provides smart home safety alert setup for seniors, families, NDIS participants and care providers in Melbourne, with panic buttons, app alerts, remote checks and optional escalation.
Pricing is confirmed after the free safety assessment, because the home, response contacts, location and support context matter.
Start with nominated contacts, then add stronger escalation or partner-backed monitoring where the care context needs it.
Lower-risk family setup
From $49/month
For families who want app-based alerts and professional setup.
Response pathway
Does not include professional monitoring.
Discuss this planMissed-alert escalation
From $89/month
For families and providers who need stronger alert escalation.
Response pathway
AI-assisted response does not replace emergency services.
Discuss this planHigher-risk provider backup
From $129/month
For higher-risk care environments needing monitoring backup.
Response pathway
Availability depends on location and monitoring partner.
Discuss this planWe will use your details to understand the home setup, response contacts and whether HushCare is suitable.
HushCare supports Melbourne households and providers with installed safety alert setup, response contact configuration and remote device health checks.
The service can support seniors living independently, people living with disability, families, aged care clients, NDIS providers and care providers.
The standard setup includes a wireless safety panel, panic button and one PIR camera for event-based verification with consent.
Alerts can be routed to nominated family members, carers or providers, with optional AI-assisted escalation and monitoring backup on selected plans.
HushCare can discuss setup across Melbourne CBD, Docklands, Southbank, Glen Waverley, Box Hill, Burwood, Doncaster, Clayton, Springvale, Mount Waverley and nearby suburbs.
HushCare is a home safety alert and response coordination service. It supports communication, consent-led verification and device oversight, but it is not a medical device.
Built for Australian families, aged care providers, NDIS providers and independent living contexts.
HushCare supports home safety alerts and response coordination. It is not a medical device and does not replace emergency services. In an emergency, always call 000.
PIR camera verification is event-based and requires consent from the resident or authorised representative.
Professional monitoring is selected-plan only and may be delivered by a third-party monitoring partner.
The equipment is only one part of the service. Setup, consent, contacts and remote device health checks are what make the safety layer more practical.
A discreet home safety hub configured around the resident, property and contacts.
A simple help request trigger for seniors and people living with disability.
Event-based image context for nominated contacts, used with consent.
Family/carer notifications and remote device health checks for reliability.
PIR camera verification is event-based and requires consent from the resident or authorised representative. HushCare supports home safety alerts and response coordination. It is not a medical device and does not replace emergency services. In an emergency, always call 000.
FAQ
Clear answers before a safety assessment.
HushCare is a home safety alert and response coordination service. It is not a medical device.
No. HushCare does not replace emergency services. In an emergency, always call 000.
Alerts can be sent to nominated family members, carers, providers or monitoring partners depending on the selected plan.
Professional monitoring is only available on selected plans and may be delivered through a third-party monitoring partner.
The standard pack includes a wireless safety panel, panic button and one PIR camera. Additional devices may be available after assessment.
No. Camera verification is event-based and should only be used with consent from the resident or authorised representative.
The $0 upfront equipment option is based on a 24-month service plan.
HushCare may support independent living and safety alert coordination for NDIS participants, depending on individual needs, plan goals, provider requirements and funding circumstances.
HushCare may support safer independent living for aged care clients, depending on individual needs, assessment outcomes and provider requirements.
Depending on the selected plan, alerts may be escalated to additional contacts, AI-assisted phone or SMS notifications, or a professional monitoring partner where available.