Good fit when
- A senior wants a simple button to request help at home.
- Family or carers need alerts to reach more than one nominated contact.
- The household wants wall-mounted or wearable panic button options with installed setup.
Simple alert trigger, clearer response path
Panic button alerts for seniors at home
A HushCare panic button helps notify nominated contacts faster when a senior needs assistance at home, with app alerts, family or carer setup, remote device checks and optional escalation.
Installed safety pack
Equipment, contacts and escalation configured as one service.
The standard safety pack combines installed equipment with nominated contacts, remote checks and consent-led verification.
Wireless home safety control panel
Wall or wearable panic button options
PIR camera event verification with consent
Remote device health checks
A good enquiry starts with honest fit.
A panic button helps notify nominated contacts sooner, but it does not guarantee emergency response.
May not be right when
- You need guaranteed fall detection.
- There are no nominated contacts or backup pathway to receive alerts.
- You expect the button to replace calling 000 in an emergency.
Designed to make response coordination clearer.
Installed, not just posted
HushCare is configured around the home, resident consent and nominated contacts rather than treated as a generic device sale.
Response coordination
Alerts can be routed to family members, carers, providers or selected backup partners depending on the plan.
Clear limitations
HushCare is not a medical device and does not replace emergency services. In an emergency, always call 000.
Assessment pathway
1
Assess the home, resident consent and response contacts
2
Install the control panel, panic button and PIR camera where suitable
3
Configure app alerts for family, carers or provider contacts
4
Add AI-assisted escalation or monitoring backup where the plan includes it
Free safety assessment
Check whether HushCare fits this home and response pathway.
We will review the home setup, consent, contacts, selected plan and escalation needs before recommending installation.
Choose the response level that matches the home.
Pricing is confirmed after the free safety assessment, because the home, response contacts, location and support context matter.
1App alert
2AI call/SMS
3Monitoring backup
Start with nominated contacts, then add stronger escalation or partner-backed monitoring where the care context needs it.
$0 upfront equipment cost
Lower-risk family setup
Essential Family Alert
From $129/month
Equipment is included as part of the 24-month service plan with $0 upfront equipment cost.
For families who want app-based safety alerts, professional setup and remote device health checks.
Response pathway
App alert
Family/carer contact
Remote health check
- Wireless safety control panel
- Panic button
- 1 PIR camera for event-based verification
- App alert setup
- Family/carer notification setup
- Remote device health check
- Professional installation included
- 24-month service plan
This plan does not include professional monitoring. Alerts are sent to nominated family members or carers.
Discuss this planMost popular
Missed-alert escalation
Smart AI Response
From $169/month
Equipment is included as part of the 24-month service plan with $0 upfront equipment cost.
For families and providers who need stronger alert escalation and response coordination.
Response pathway
App alert
AI call/SMS
Multiple contacts
- Everything in Essential Family Alert
- AI-assisted alert classification
- Automated voice call / SMS escalation
- Multiple contact escalation
- Incident confirmation log
- Monthly device and activity report
- Family, support coordinator and provider setup
AI-assisted response supports alert coordination but does not replace emergency services.
Discuss this planMonitoring backup
Higher-risk provider backup
Professional Backup
From $269/month
Equipment is included as part of the 24-month service plan with $0 upfront equipment cost.
For higher-risk care environments that need professional monitoring backup.
Response pathway
App alert
AI call/SMS
Monitoring backup
- Everything in Smart AI Response
- Professional monitoring centre backup through selected partners
- Alarm escalation support
- Event verification support where available
- Provider-level reporting
- Higher-risk and provider-managed care settings
Availability depends on location and monitoring partner. Professional monitoring may be delivered through a third-party monitoring partner.
Discuss this planPricing is indicative and subject to home assessment, equipment requirements, location and selected response options.
For care organisations
Partner with HushCare
For NDIS providers, aged care providers, support coordinators and community care organisations that want to offer managed home safety alerts to their clients.
Partner pricing and referral benefits are available on request.
Become a HushCare partner- Support safer independent living for suitable clients
- Offer a managed safety alert service without building your own technology
- Access referral or partner benefits
- Use client-level device health and activity reporting on selected plans
- Add optional AI-assisted escalation or professional monitoring backup
- Support families, carers and provider response pathways
Book a free safety assessment
We will use your details to understand the home setup, response contacts and whether HushCare is suitable.
Assessment before recommendation
Plan matched to risk and support setting
No obligation after the enquiry
No upfront equipment cost on eligible service plans
When a panic button can help
A panic button can help when a senior wants a simple way to ask for assistance at home. It is designed to support home safety communication, not to replace emergency services.
How alerts are sent
When the button is triggered, alerts can be sent through the configured app to nominated family members, carers or provider contacts.
Family and carer notification setup
During setup, HushCare helps define who receives alerts, the order of contacts and what escalation options make sense for the household.
Optional AI escalation
AI-assisted escalation can add automated voice call or SMS notifications and a confirmation log to help coordinate follow-up.
What happens if an alert is missed
Depending on the plan, the alert may move to additional contacts, AI-assisted phone or SMS escalation, or professional monitoring backup where available.
Clear about what HushCare does and does not do.
HushCare is a home safety alert and response coordination service. It supports communication, consent-led verification and device oversight, but it is not a medical device.
Australian service focus
Built for Australian families, aged care providers, NDIS providers and independent living contexts.
Not a medical device
HushCare supports home safety alerts and response coordination. It is not a medical device and does not replace emergency services. In an emergency, always call 000.
Consent-led verification
PIR camera verification is event-based and requires consent from the resident or authorised representative.
Optional backup only
Professional monitoring is selected-plan only and may be delivered by a third-party monitoring partner.
A simple safety pack, configured around real response contacts.
The equipment is only one part of the service. Setup, consent, contacts and remote device health checks are what make the safety layer more practical.
Wireless safety panel
A discreet home safety hub configured around the resident, property and contacts.
Panic button
A simple help request trigger for seniors and people living with disability.
PIR camera event verification
Event-based image context for nominated contacts, used with consent.
App alerts and health checks
Family/carer notifications and remote device health checks for reliability.
Recommended reading
Help visitors answer the next buying question.
Panic button vs personal alarm
A plain-English comparison for families choosing alert equipment.
What happens if a panic button alert is missed?
How escalation pathways can reduce dependence on one person seeing one alert.
Family alerts vs professional monitoring
Compare nominated family contacts with selected-plan monitoring backup.
HushCare supports home safety alerts and response coordination. It is not a medical device and does not replace emergency services. In an emergency, always call 000.
FAQ
Questions families and providers often ask.
Clear answers before a safety assessment.
Is HushCare a medical alarm?
HushCare is a home safety alert and response coordination service. It is not a medical device.
Does HushCare replace emergency services?
No. HushCare does not replace emergency services. In an emergency, always call 000.
Who receives the alerts?
Alerts can be sent to nominated family members, carers, providers or monitoring partners depending on the selected plan.
Does Essential Family Alert include professional monitoring?
No. Essential Family Alert sends alerts to nominated family members or carers. Professional monitoring backup is only available on selected plans.
What equipment is included?
The standard pack includes a wireless safety panel, panic button and one PIR camera. Additional devices may be available after assessment.
Is the camera always recording?
No. Camera verification is event-based and should only be used with consent from the resident or authorised representative.
Why is there a 24-month service plan?
HushCare includes professional setup, safety alert equipment, remote device health checks and ongoing service support. The $0 upfront equipment option is provided as part of a 24-month service plan.
Is the equipment free?
The equipment is included as part of the 24-month service plan with $0 upfront equipment cost. It is not a standalone free hardware offer.
Can care providers partner with HushCare?
Yes. HushCare can work with NDIS providers, aged care providers, support coordinators and community care organisations. Partner pricing and referral benefits are available on request.
Can HushCare be used for NDIS participants?
HushCare may support independent living and safety alert coordination for NDIS participants, depending on individual needs, plan goals, provider requirements and funding circumstances.
Can HushCare be used for aged care clients?
HushCare may support safer independent living for aged care clients, depending on individual needs, assessment outcomes and provider requirements.
What happens if no one responds to an alert?
Depending on the selected plan, alerts may be escalated to additional contacts, AI-assisted phone or SMS notifications, or a professional monitoring partner where available.